You will need to use the contact us form to place orders for additional test at home kits to enable twice-weekly testing of staff to continue over the Easter period.
Orders placed before 5pm on Wednesdays will arrive the following week, after this time orders will be processed and delivered the subsequent week. Therefore, we advise that you place an order no later than 5pm on Wednesday 17 March to ensure delivery in week commencing Monday 22 March.
Further information on how to order additional test at home kits and details on the national testing policy can be found on the primary schools and nurseries document sharing platform.
Test kit deliveries for private, voluntary and independent nurseries
Private, voluntary and independent nurseries will have started to receive an initial delivery of lateral flow device test kits from Thursday 11 March, ready to commence the testing of staff from Monday 22 March.
If you have not received your initial delivery or have missing or damaged items, you can now report this to us. Before submitting a report on missing deliveries, please check the delivery schedule published on the primary schools and nurseries document sharing platform for your expected delivery date. Please check whether you have received a “sorry we missed you” card, which will allow you to re-arrange your delivery. Please check with your colleagues whether the delivery has arrived as another member of staff may have accepted the delivery on behalf of your setting.
To report any missing or damaged items, please complete the nursery rapid testing delivery supply form. You will need your nursery’s unique identification number to complete this.